Return or Refund Policy

Offering you a 100% satisfaction guarantee. If at any time you are unhappy with our products, you can return your order within 15 days for a complete refund of your purchase price.

We are sorry but at times mistakes may be made in filling orders, or product may have been damaged during transit. Because of the massive amount of product shipped, this is unavoidable.

Please click the returns link on the left side of this page, and the incident will be investigated. Once it is clear that the mistake is legitimate and our fault the correct merchandise will be shipped, or a refund will be given.

We check the actuall weight of every package shipped. In the event wrong product was shipped, we will ship the correct product as soon as the wrong product is returned.

 
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Heron's Landing Smoke Shop will not share your information with anyone.